Privacy Policy

Who we are

Mattsson Group AB is the data controller responsible for the personal data described in this policy. We operate the From Me To You® platform.

Address: Skolgatan 21, 241 31 Eslöv, Sweden

Privacy contact: support@globalwisdomwriters.com

We are established in Sweden, and this policy follows the EU General Data Protection Regulation (GDPR).

You must be 18 or older

From Me To You® is intended for adults. You must be 18 or older to create an account, purchase a program, or submit a Wisdom Letter.

We ask for your date of birth when you create an account and review accounts to confirm this. If we find that an account belongs to someone under 18, we will close it and delete the associated data. If you believe a person under 18 has created an account, please contact us.

What we collect, and why

Your account

What: Your name, email address, password (stored encrypted by our membership provider), date of birth, membership level, which programs you have access to and when that access expires.

Why: To give you access to the platform and to the programs you have purchased.

Legal basis: Performance of our contract with you (Article 6(1)(b)).

Your purchases

What: Purchase and payment status, transaction records, invoice history. We do not store your full card details — these are handled directly by our payment provider.

Why: To process your purchase, unlock what you bought, and meet our bookkeeping obligations.

Legal basis: Performance of a contract (Article 6(1)(b)) and compliance with a legal obligation under the Swedish Accounting Act (Article 6(1)(c)).

Your progress through a program

What: Which chapters you have opened and completed.

Why: To deliver each program in the sequence it is designed to be experienced, and to show you where you left off.

Legal basis: Performance of a contract (Article 6(1)(b)).

Your Wisdom Letter

This is the most sensitive information we handle, and we treat it separately.

What: The text of the letter you write, your name and location, the record of your consent, and whether you asked to remain anonymous.

A Wisdom Letter usually describes deeply personal experiences. It may reveal information about your health, your sexual life or orientation, your beliefs, or offences committed against you or by others. Under the GDPR this is a special category of personal data and is given stronger protection.

Why: To receive your letter, and — if you have agreed to it — to consider it for publication in the From Me To You® Book Collection.

Legal basis: Your explicit consent (Article 9(2)(a)), which we ask for separately from any other terms.

Your control over this. Submitting a letter is entirely optional. It is not required to complete any program, and it does not affect your access to anything you have purchased. You can withdraw your consent at any time by contacting us. If your letter has already been printed and distributed, we cannot recall those copies, but we will not include it in any future edition or reprint.

If your letter mentions other people. Please avoid including details that identify other individuals. We may edit or remove identifying details before publication.

What you write in your workbooks. The written exercises you complete in the downloadable action guides stay with you. They are not part of what you submit to us unless you choose to include them in your letter.

When you contact us

What: Your contact details and the content of your message.

Why: To answer your question and resolve the issue.

Legal basis: Performance of a contract, and our legitimate interest in running a functioning support service (Article 6(1)(f)).

Security and record-keeping

What: IP address, login and session data, browser and device information, and records of the consents you gave, including when you gave them.

Why: To keep the platform secure, prevent misuse, and be able to demonstrate what you agreed to.

Legal basis: Our legitimate interest in securing the service and meeting our accountability obligations (Article 6(1)(f)), and compliance with legal obligations (Article 6(1)(c)).

Cookies

We use cookies that are necessary for the website to function — to keep you logged in, to remember your session, and to keep the platform secure. These do not require your consent.

If we introduce analytics or marketing cookies in future, we will ask for your consent before they are placed, and update this policy.

Who we share your data with

We do not sell your personal data, and we do not share it for advertising purposes.

We use the following providers, who process data on our behalf under written data processing agreements:

Provider

What they do

Where data is processed

Framer

Website hosting and delivery

Netherlands (EU)

Outseta

Membership, login, payments, access control

United States

Stripe

Card payment processing

Ireland / United States

Bunny.net

Video and file delivery

Slovenia (EU)

IT service providers

Technical development and maintenance

Sweden (EU)

We may also disclose personal data where the law requires it.

Transfers outside the EU/EEA

Our membership provider Outseta is based in the United States, and our payment provider Stripe processes some data there. These transfers are made under the European Commission's Standard Contractual Clauses, an approved safeguard under Article 46 of the GDPR. You can request a copy of the safeguards in place by contacting us.

How long we keep your data

What

How long

Account details

While your account is open, and 12 months after you close it

Program access and progress

While your account is open, and 12 months after you close it

Payment and invoice records

Seven years, as required by the Swedish Accounting Act

Wisdom Letters not selected for publication

Three years from submission, unless you ask us to delete yours sooner

Wisdom Letters published in the Book Collection

Kept as part of the published work

Consent records

For as long as the related processing continues, plus three years

Support correspondence

Two years from your last message

Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you, and receive a copy

• Correct data that is wrong or incomplete

• Delete your data, in certain circumstances

• Restrict how we process your data, in certain circumstances

• Portability — to receive the data you gave us in a machine-readable format

• Object to processing we base on our legitimate interests

• Withdraw your consent at any time, where our processing is based on consent. Withdrawing consent does not affect processing that already took place lawfully before you withdrew it.

To exercise any of these rights, email support@globalwisdomwriters.com. We will respond within one month.

Please note that where your Wisdom Letter has already been printed, we cannot recall copies that have been distributed. We will not include it in future editions.

If you are unhappy

Please tell us first so we can put it right. You also have the right to complain to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) at imy.se, or to the supervisory authority in your own country.

Automated decision-making

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

Changes to this policy

We may update this policy. When we make significant changes we will notify registered users by email, and update the version number and date at the top of this page. Earlier versions are available on request.

A note on support

Our programs are designed for personal growth and reflection. They are not therapy, counselling, or medical treatment, and they are not a substitute for professional mental health care.

If you are in crisis, or need support beyond what our programs can offer, please reach out to a qualified professional or your local emergency services.